by IndusSME | Mar 7, 2025 | GCC, Global Capability Centre, Outsourcing, Technology, Thought Leadership
In the first two articles in the GCC series, I discussed the ‘why’ organizations should establish a GCC in India and ‘what’ are the key considerations before launching it. In this final piece, I share practical guidelines on ‘how’ to successfully implement a GCC in...
by IndusSME | Mar 7, 2025 | GCC, Global Capability Centre, Technology
In my last article , I discussed in some length the ‘why’ or rationale for establishing a GCC in India today. I also touched on the reason why many organizations are unable to realize the fullest value from their GCCs, which is a lack of strategic clarity and...
by IndusSME | Mar 7, 2025 | GCC, Global Capability Centre, Thought Leadership
India has seen a remarkable evolution as a destination for outsourcing in the past three decades. From back-office operations in BPOs in the 1990s to knowledge and process outsourcing in KPOs in the 2000s to its current avatar of leading research and development...
by IndusSME | Sep 4, 2023 | Innovation
Prashant Ranade and Anu Venkitaraman, IndusSME Key takeaways Organizations that are both innovative and resilient improve financial results by 2X, create 3X shareholder valueA vast gap persists due to lack of understanding and sound implementation on these two...
by IndusSME | Jan 19, 2023 | Market Trends, Technology
Key takeaways The long-term trends of workplace shifts, technology first and purposeful resilience continue to evolve and dominate the industryRecent events at Southwest and FAA underscore the value of judicious technology investments, thoughtful governance and...
by IndusSME | Dec 12, 2022 | Hybrid Workforce, Market Trends, Thought Leadership
Key takeaways As the pandemic recedes, most businesses are requiring employees to return to offices on a full or partial basisWork-from-home (WFH) has brought time, location and schedule flexibility resulting in better work-life balanceOn the flip side, back to office...
by IndusSME | Jun 10, 2022 | About Us
IndusSME recently obtained the National Minority Supplier Development Council (NMSDC) certification, which allows it to increase its participation in corporate and government supplier diversity programs. Announcing this achievement, Seema Bhushan, co-founder of...
by IndusSME | Apr 15, 2022 | About Us, Organizational Values
Key takeaways Choosing a strategic long-term partner demands a thoughtful examination that goes beyond offerings and price into the vendor DNAAn organization’s values and its translation into thought, action and resolution are key indicators of its...
by IndusSME | Jan 28, 2022 | Market Trends, Technology, Trends
Key takeaways Today’s hybrid workplace has varying combinations of in-person, partial and full work-from-home employeesNew technologies and apps proliferate but decision intelligence solutions, cybersecurity, automation, and digitalization will power the hybrid...
by IndusSME | Jan 14, 2022 | Digital Transformation, Outsourcing, Technology
Key takeaways The acute shortage of skilled coders, popularity of mobile apps and speed-to-market pressures are driving the growth of no code development platforms and toolsNo code development platforms allow non-technical/business users to build their own...
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