blogs

Part III : Executing on a Global Capability Center (GCC) in India
Prashant Ranade , IndusSME
In this final piece, I share practical guidelines on ‘how’ to successfully implement a GCC in India.

Part II: Establishing a Global Capability Center (GCC) in India
Prashant Ranade , IndusSME
In my last article, I discussed in some length the ‘why’ or rationale for establishing a GCC in India today. I also touched on the reason why many organizations are unable to realize the fullest value from their GCCs, which is a lack of strategic clarity and misalignment.

Part I: Establishing a Global Capability Center (GCC) in India
Prashant Ranade, IndusSME
India has seen a remarkable evolution as a destination for outsourcing in the past three decades. From back-office operations in BPOs in the 1990s to knowledge and process outsourcing in KPOs in the 2000s to its current avatar of leading research and development activities, the latest technology solutions and IP creation, India has become the optimal location for a Global Capability Center (GCC) with scale, skills and cost benefits.

Leveraging Innovation and Resilience for Success: What it means and why we need it
Prashant Ranade and Anu Venkitaraman, IndusSME
In a recent study conducted by Prophet Consulting, leaders of 98% of surveyed organizations recognized that innovation and resilience are absolutely vital for success.

2023 Organization, Market and Technology Trends
Prashant Ranade and Anu Venkitaraman, IndusSME
Two technology-related events dominated the news in the first two weeks of January: the logistical meltdown at Southwest Airlines and the temporary shutdown of operations by FAA, resulting in huge disruptions for travelers, loss of revenue and PR debacle

Thought Leadership: Transitioning to an effective hybrid workforce model
Prashant Ranade and Anu Venkitaraman, IndusSME
The COVID workplace has come a full circle! In phase 1, we hoped that the pandemic and WFH were temporary; in phase 2, we accepted that it was here to stay and embraced remote working; and now, in phase 3, we return to the new normal of hybrid workplace.

In the News: IndusSME obtains National Minority Supplier Development Council (NMSDC) Certification
IndusSME recently obtained the National Minority Supplier Development Council (NMSDC)...

Thought Leadership:Why Values Matter in Partnerships
Prashant Ranade and Anu Venkitaraman, IndusSME
In our last blog, we talked about 2022 trends and what it means to our customers and us. It also feels like the right time to talk about something else that is equally important for customer success and resilience: values and authenticity.

2022 Market and Technology Trends
Prashant Ranade and Anu Venkitaraman, IndusSME
January is named for the Roman god, Janus, often called the God of Doors and presides over beginnings, transitions, and endings. It is a perfect time to review the learnings of the past year, make sense of 2022 trends and translate them into impactful solutions.

Focus on Technology: Why no code software is a big deal
Anu Venkitaraman, IndusSME
Software apps have become the lifeblood of today’s world – no business, service, home or activity – can flourish without them. But the harsh reality is that there are just not enough coders to meet these huge development demands. Enter no-code development tools – an innovative way to give non-technical users the power to create their own apps and interfaces.