by IndusSME | Mar 7, 2025 | GCC, Global Capability Centre, Outsourcing, Technology, Thought Leadership
In the first two articles in the GCC series, I discussed the ‘why’ organizations should establish a GCC in India and ‘what’ are the key considerations before launching it. In this final piece, I share practical guidelines on ‘how’ to successfully implement a GCC in...
by IndusSME | Mar 7, 2025 | GCC, Global Capability Centre, Thought Leadership
India has seen a remarkable evolution as a destination for outsourcing in the past three decades. From back-office operations in BPOs in the 1990s to knowledge and process outsourcing in KPOs in the 2000s to its current avatar of leading research and development...
by IndusSME | Dec 12, 2022 | Hybrid Workforce, Market Trends, Thought Leadership
Key takeaways As the pandemic recedes, most businesses are requiring employees to return to offices on a full or partial basisWork-from-home (WFH) has brought time, location and schedule flexibility resulting in better work-life balanceOn the flip side, back to office...
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