by IndusSME | Jul 30, 2021 | Cultural Transformation, Outsourcing, Process Excellence, Technology
Key takeaways Continuous improvement (CI) takes process change to the next level by linking improved outcomes to cost optimization, employee productivity and sustainable growthThe path to cultural transformation mandates that CI be embraced and instituted at all...
by IndusSME | Jun 25, 2021 | Process Excellence, Cultural Transformation
Key takeaways Change management is much more than asking employees and associates to change their work behaviorProcess change is a prerequisite for change management and ultimately leads to cultural transformationUnderstanding how process, process change and...
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