by IndusSME | Jul 30, 2021 | Cultural Transformation, Outsourcing, Process Excellence, Technology
Key takeaways Continuous improvement (CI) takes process change to the next level by linking improved outcomes to cost optimization, employee productivity and sustainable growthThe path to cultural transformation mandates that CI be embraced and instituted at all...
by IndusSME | Jun 25, 2021 | Cultural Transformation, Process Excellence
Key takeaways Change management is much more than asking employees and associates to change their work behaviorProcess change is a prerequisite for change management and ultimately leads to cultural transformationUnderstanding how process, process change and...
by IndusSME | May 28, 2021 | Outsourcing
Many of you may not know this but I have been in your shoes! As a corporate CEO for over two decades, I have experienced both sides of the equation – buying and selling outsourcing services. Here are some valuable lessons that I learned: Stay focused on the end game....
by IndusSME | Feb 19, 2021 | Digital Transformation, Technology
Key takeaways The concept of effective leadership skills has changed dramatically in the last 25 yearsLeaders need to increase their Digital Quotient (DQ) to stay relevant in today’s digital worldThe building blocks to increasing DQ requires a foundational rethinking...
by IndusSME | Jan 15, 2021 | Cybersecurity, Technology
Key takeaways Cybercrime, especially ransomware, has increased sharply during the current pandemicThe clues to preventing ransomware lies is understanding how it worksThreefold path to prevent, detect and protect against ransomware Cyberattacks are the fastest growing...
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