ITes Performance Catalyst




IT enabled Services (ITeS) organizations provide a wide range of outsourced IT capabilities  to their customers, who are often in non-technology areas. Many of these organizations have failed to keep up with the evolution of this market and customer requirements. They are often boxed into the outsourcing bucket and overlook significant opportunities for growth and profitability.

IndusSME has tailored performance catalysts, specifically for the ITeS segment. For each solution, we provide strategy, execution and management services.

Our Services

Growth solutions. We have designed four comprehensive solutions to grow your business rapidly. They are enhanced positioning and go-to-market strategies, expansion of customer and service portfolios, customer lifecycle management, and acceleration of sales performance.

Operational excellence offerings. Our operational excellence offerings are based on decades of experience and expertise in a variety of global organizations. They include delivery optimization, pricing analyses and strategies, talent lifecycle management, and quality and productivity management.

Transformation services. Unlike theoretical approaches, our transformation services are rooted in practice and continual improvement. Our well-considered solutions cover business operating models, organization development, merger and acquisition strategies and meaningful metrics like balanced scorecards.

  • Accelerate speed-to-market, service launch and growth cycles
  • Improve operating performance with higher productivity and profitability
  • Strengthen customer relationships with flawless execution and higher satisfaction
  • Lead the market based on true differentiators and move above the competition
  • Engage flexibly based on project size and scope, required services and delivery timing
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